Frequently Asked Questions

Experience complimentary worldwide shipping with no minimum spending requirement.

Please anticipate delivery within 7-14 business days for Europe and 10-21 business days for North America. Once your parcel is dispatched, you can monitor its progress using the link in the shipment notification email. Currently, expedited shipping options are not available.

How long will my order take to arrive?

For information concerning on shipping times, please visit our Shipping & Handling page.

Order Tracking

After your order has been dispatched, you will receive an email containing a tracking number. Keep an eye on your order's progress by clicking the link provided in the email.

Order Amendment

Orders can only be amended provided they have not yet been fulfilled. To request a change to your order, please email info@myetyn.com with your order number and the item you would like to amend.

Taxes & Duties

Tax is included in our prices. Depending on your location, your order may be subject to additional charges such as import fees, declaration fees, and other taxes, which are the responsibility of the recipient. For detailed information on customs, duties, taxes, and other import charges, kindly reach out to your local customs office.

International Shipping

There are no shipping fees for all orders. However, your parcel may be subject to custom charges and additional taxes upon delivery. The recipient is responsible for settling any additional charges.

Gift Cards

Gift cards can be stacked with discount codes and can be used multiple times until the value has been completely deducted.

Product Care

Machine wash using cold water, turning the garment inside out, and with like colors. Avoid using fabric softener and refrain from tumble drying.

Product Issues

We deeply regret any issues with your product and would be delighted to replace it at no additional expense. Kindly send us an email at info@myetyn.com along with a photo of the product defect, allowing us to investigate and address the matter promptly.

Is cash on delivery (COD) an available payment option?

Thanks for reaching out! We understand your interest in using cash on delivery (COD) for your order. Unfortunately, due to our product sourcing and fulfillment process, COD isn't currently available for items shipped from outside.

However, you can rest assured that your order is in good hands. We are a reliable store with a strong track record of on-time deliveries.

Would you like to explore alternative payment options for your purchase? We offer secure online payment methods to ensure a smooth and convenient experience.